Privacy Policy

1. Introduction

VirexaCore Technologies ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at virexacoretechnologies.com and use our software products and services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, who we share it with, how we protect it, and the rights available to you.

By using our website or subscribing to any of our products, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, and password (stored in hashed form).
• Billing Information: When you subscribe to a paid plan, billing details (such as name and email) are collected. Payment card data is processed directly by our third-party payment processor and is not stored on our servers.
• Contact & Support Requests: If you contact us via email or a contact form, we collect your name, email address, and the content of your message.
• User-Generated Content: Content, data, or files you upload or create within our products as part of normal product use.

2.2 Information Collected Automatically

• Usage Data: Log data such as your IP address, browser type, operating system, pages visited, timestamps, and referring URLs.
• Device Information: Device type, operating system version, and browser version.
• Product Usage Telemetry: Aggregated, non-personally-identifiable data about how features are used within our products, for the purpose of product improvement.
• Cookies & Similar Technologies: We use session cookies and persistent cookies to manage authenticated sessions and improve user experience. See Section 7 for more detail.

2.3 Information We Do Not Collect

We do not collect government-issued identification numbers, biometric data, or sensitive personal data beyond what is necessary to provide the Services. We do not sell physical goods and therefore do not collect postal or shipping addresses.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create and manage your account, provide access to subscribed products, and process subscription payments.
• Communication: To send transactional emails (account confirmations, payment receipts, subscription notifications), and to respond to your support or contact requests.
• Product Improvement: To analyze usage patterns and technical performance in order to improve our products and user experience.
• Security & Fraud Prevention: To detect and prevent unauthorized access, fraud, and abuse of our Services.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

We do not use your personal information for targeted advertising, nor do we sell your personal data to any third party.

4. Disclosure of Your Information

We may share your information in the following limited circumstances:

• Payment Processors: We share necessary billing information (name, email, subscription details) with our payment processing provider to process transactions. Payment card data is handled exclusively by the payment processor in accordance with applicable PCI-DSS standards.
• Cloud Infrastructure & Hosting: Our products are hosted on third-party cloud infrastructure. Data stored within our products resides on these servers and is subject to the data protection commitments of our hosting providers.
• Analytics Providers: We may use third-party analytics tools that receive aggregated, anonymized usage data to help us understand product performance.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of VirexaCore Technologies, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred as part of the transaction. We will notify affected users of any such transfer and applicable changes to this Privacy Policy.

We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide the Services. If you close your account, we will delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain certain records for legal, tax, or compliance obligations.

Billing records and transaction histories may be retained for the period required under applicable financial record-keeping laws.

6. Security of Your Information

We implement reasonable administrative, technical, and operational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include password hashing, HTTPS encryption for data in transit, and access controls.

While we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.

7. Cookies

We use cookies and similar tracking technologies to support the operation of our website and products. Specifically:

• Session Cookies: Required for user authentication and maintaining logged-in sessions. These are deleted when you close your browser.
• Persistent Cookies: Used to remember user preferences and maintain session continuity across visits.
• Analytics Cookies: Used by third-party analytics tools to help us understand site and product usage (aggregated and anonymized where possible).

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.

8. Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to our legal retention obligations.
• Objection: Object to certain uses of your personal information.
• Account Closure: Close your account and request removal of your data at any time by contacting us.

To exercise any of these rights, please contact us at contact@virexacoretechnologies.com. We will respond within a reasonable timeframe.

9. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting an updated version on this page with a revised "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:
VirexaCore Technologies
Email: contact@virexacoretechnologies.com